About us

 

Welcome to the Memento Flowers website which we sincerely hope will show you that we are a highly reputable company that has fully embraced the principles of fair trade.

From our perspective you, our customers, are the sole purpose of our business existence and without your good will and continued patronage our business surely would not be able to survive nor flourish.

We have two excellent shops located in the prestigious London boroughs of Westminster and Chelsea.

 

 

Westminster Branch

91 Tachbrook Street
Westminster
SW1V 2QA

London, United Kingdom
Order Hotline: 0800 3766 547 (UK only)

Order Hotline: 0207 821 97 00
Customer services: +44 (0)207 821 95 22

Email: info@mementoflowers.com

 

Chelsea Branch

382 Kings Road
Chelsea
SW3 5UZ

London, United Kingdom
Order
Hotline: 0800 3766 547 (UK only)

Order Hotline: 0207 821 97 00
Customer services: +44 (0)207 821 95 22
 

Email: info@mementoflowers.com

 

Customer Care Policy:

Many businesses aim to just satisfy their customers, however in our experience that usually means providing a minimum basic level of service that is generally considered financially acceptable by industry standards. 

Our aim is to exceed this basic level of service and provide you with a service that absolutely delights you and the loved ones that you are sending flowers to.

With this ambitious aim in mind Memento Flowers has made a conscious decision to only provide the very best of floral blooms that are cultivated specifically to maintain their freshness, fragrance and beauty over a long period of time. 

In our shops all delicate blooms are kept in dedicated environmentally controlled environments and handled with the uttermost care and gentleness by our staff (no bruising or wilting of the flowers) so that they reach you in pristine condition. 

To enhance your experience of doing business with Memento Flowers we only employ florists with the highest creative skills, infloral design and a full working knowledge of the industries best practices. 

Our specialist in house customer focused training enhances and compliments this very high standard in floral care, design and presentation. Should you ever feel that you are not absolutely delighted with the products or services provided to you by Memento Flowers, please do not hesitate to contact us either by phone, fax or email. You can also stop by at one of our shops, any time where a member of staff will be delighted to discuss and help you with your concerns in a warm and sensitive manner.

In maintaining our extremely high aspirations in customer service and our policy of open and fair business with you, our customers, it is reasonable that we bring to your attention our standard Terms and Conditions of business and our Delivery Policy which not only covers electronic transactions over the internet but also transactions carried out in person at our shops or over the phone. 

Please take some time to browse through these documents, as they are full of useful information regarding your purchase and its delivery to your chosen recipients address. 

 
Customer service
 
Order hotline
UK 0800 376 6547
+44 207 821 9700
 
Fax/head Office
+44 207 821 9522
 
Skype My status
 
Email
 
Phone order form
 
 

Local Special Offers

Eastern European Arrangements

Coporate flowers

Wine & Champagne

Our Full Collection of Flowers

 
 
 

Memento Flowers is an independent London florist who specialises in providing our customers some of the finest and highest quality flower arrangements and fresh flowers in the UK. These days not many people have the time to stop by a flower shop, wait for them to get ready and then take them to their special one. This is why we can offer 24/7 online flower orders and same day flower delivery so your special one can receive their flower bouquets of roses or lilies or whatever you wish the same day. Sending flowers could not have gotten any easier. You can send a birthday bouquet with a few clicks. This is not limited to our flower delivery area as we work with other florists in the country; this means we can send your flowers same-day.
Same day flowers have become very popular as people don’t plan buying flowers it’s a spur of the moment thing. For this reason we also offer international flower delivery world-wide. As stated previously it cannot get any easier to buy flowers and even send flowers overseas.
We also offer next day flower delivery whether you want cheap flowers or expensive flowers; we are the florist for you. 
Have you heard that Memento Flowers also offers a range of wine gifts and champagne gifts? Why not have a look out our flower gift sets page.

 

Flower Delivery

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