Privacy Policy

Resale or disclosure of information to third parties

Memento Flowers does not sell, rent, loan, trade, or lease any personal information collected at our site.

Your Account

Memento Flowers is committed to keeping customer information confidential and used solely for the purpose of serving you better.

In order for us to provide the best possible level of service, we need to gather certain information. When you set up an Internet account with us, we will ask you for some relevant information, including:

Your name
Email address
Mailing address
Phone number(s)
Delivery addresses

This information allows us to provide you with personalised services and correspond with you separately. The information you provide will be kept confidential and used to support your customer relationship with Memento Flowers. It will help us to maintain your account and alert you to new products, special offers and services, which are suited to you as they become available. Such uses may be special offers in promotional emails and on our website.

Accuracy and Updating Information

We are endeavour to keep our information accurate and up to date. Once you have registered online with Memento Flowers you can check the information we store for your account by visiting our website and logging-in. By accessing “My Details” you can amend any inaccuracies through this facility.

Email Newsletters

As part of our customer service offering we provide a regular email newsletter service. This service brings to you details of monthly special offers and product promotions as well as information on new products.

If you wish to subscribe to our newsletter service please send an email to info@mementoflowers.com stating your request or submit your address in the box provided on our homepage.

Unsubscribe Policy

We strive to only send promotional e-mail to those who want to receive it. If you wish to opt-out of this service, please access the "Unsubscribe" link that is available on all promotional emails. You can subscribe again at any time by following the procedure above.

If you have any questions please email our Customer Services Team at info@mementoflowers.com

Cookies

Cookies assign a unique identification to your computer and store the details on your hard drive via a facility in your web browser. The cookie does not contain any personally identifying information but does permit our website to recognize you each time you return to the Memento Flowers website.

Security

We take the security issue very seriously. Our online ordering system is based on the SSL 128 bit encryption standard. Provided you are using an SSL-compliant browser such as Netscape's Navigator or Microsoft's Internet Explorer, you'll be able to conduct end-to-end encrypted transactions without fear of an intermediary obtaining your credit card information.